Delivery
After you order on our website, we will dispatch your parcel within2 working days. Normally you will get our parcel in 7-9 days (Please make sure to provide us a detailed shipping address). If your billing address and shipping address is not the same. You will get an email from us for confirmation. We wish you can respond us about it ASAP if it happened. Be reminded that the address you provide must be the right and detailed one, otherwise, we are not responsible for the failed shipping. All our parcels need a signature after you get your parcel.The P.O. Box address is not acceptable. Please remember to sign your name after you get your parcel. If something unexpected happened on the way, such as force majesty, the failure of shipping agent, we will contact you about the thing by the email ASAP. So please left us a right and frequently used email address. And be assured you have added our email address to your email list. Normally, we will send you a tracking no and tracking link in 2 working days since we get your order. And then you can track your parcel on the website as instructed.
We can ship to most places where parcel force can reach. If your country or regions is not included on our website, please contact us for more details. We are trying to expand our market. If possible, we will try to explore every new market.
Track Your Order
For deliveries within the UK: Go to http://www.parcelforce.com/portal/pw/home and use the tracking number provided in your dispatch confirmation email or click the link in the confirmation email we send to you. Please allow 48 hours from receipt of the email before tracking your order.
For deliveries within the USA: Go to http://www.usps.com/shipping/trackandconfirm.htm?form=global and use the tracking number and delivery postcode provided in the confirmation email we send to you. Please allow 48 hours from receipt of the email before tracking your order.
For deliveries to other countries: Go to http://www.ems.com.cn/qcgzOutQueryAction.do?reqCode=gotoSearchE and use the tracking number and delivery postcode provided in the confirmation email we send to you. Please allow 48 hours from receipt of the email before tracking your order.
Having trouble tracking your order?
We will check your order status and give you an update. Email us at service@ukthomassabosaleonline.com with the date your order was placed, your reference number for each order, your full name, billing address and phone number. Please allow 4 working days from receipt of the confirmation email before querying about the tracking of your order.
